1. Information we collect
When you use the website or send an enquiry, we may collect your name, phone number, message, grocery requirements, and any details you choose to share with us.
We may also receive basic technical information such as browser type, device type, approximate usage data, and pages visited. If the website is installed as a PWA, your browser may store site files locally so the experience opens faster.
2. How we use information
- To respond to grocery enquiries, calls, order requests, and availability questions.
- To provide store information, directions, product details, and GST billing support.
- To improve the website, PWA experience, page performance, and customer communication.
- To comply with applicable legal, tax, accounting, and business record requirements.
3. Payments and sensitive data
This website does not collect card numbers, UPI PINs, banking passwords, OTPs, or payment credentials. Any payment, if applicable, is handled directly between the customer and store through the agreed method.
4. Cookies, local storage, and PWA cache
The website may use browser storage, cache, or similar technologies to remember basic interface behavior and load static assets. You can clear this data from your browser settings at any time.
5. Third-party services
The website may use third-party services such as Google Fonts, Google Maps, image hosting, browser tools, or hosting providers. These services may process limited technical information under their own privacy policies.
6. Sharing of information
We do not sell personal information. We may share information only when needed to respond to your request, operate the website, comply with law, protect our rights, or support store operations.
7. Data retention
Enquiry and order-related information may be retained for as long as needed for customer service, business records, GST billing, dispute handling, and legal compliance.
8. Your choices
You may request correction or deletion of enquiry information by contacting the store. Some records may be retained where required for legal, tax, accounting, or legitimate business purposes.
9. Children's privacy
The website is intended for general grocery and store information. We do not knowingly collect personal information from children without appropriate guardian involvement.
10. Contact us
For privacy questions, contact Deep Enterprises at +91 98290 12345 or visit Plot No. 7, Village Manpura, Dausa Road, Tehsil Sawai Madhopur, Menpura, Rajasthan 322027.
11. Updates to this policy
We may update this Privacy Policy from time to time. The latest version will be available on this page with the effective date shown above.